All articles

General

How can I become a dealer or distributor for your products?

To explore the opportunity of becoming a dealer or distributor for our products, please complete our Dealer Inquiry Form. Once submitted, someone from our team will reach out to you to discuss potential collaborations and provide additional informati

Do you ship/sell worldwide?

We currently ship to the USA. We’re excited to expand our reach soon to Australia and other international markets soon!

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

Do I need a license to ride an electric bicycle?

The need for a license to ride an electric bike depends on the specific laws in your area. In most U.S. states, standard electric bikes that meet Class 1, Class 2, or Class 3 e-bike regulations do not require a license, registration, or insurance. Ho

When will I receive my Bonnell 775?

For available stock, you can expect to receive your bike within approximately one week, though in rare cases it may take a bit longer to arrive at your doorstep. Shipping fees, if applicable, will be calculated and displayed at checkout. Please note

Where can I test ride a Bonnell?

Looking to test ride a Bonnell? Find a Retailer – Bonnell Electric Limited near you!

What is your purchase and cancellation policy?

At Bonnell, we want you to love your ride, and we’re here to make sure you have the best experience possible. Since our bikes will be available both online and in-store through our retail partners, our policies differ depending on how you purchase. B

What fees/taxes are applied at checkout?

During the initial stages of the checkout process, you will notice a note stating 'Taxes and shipping calculated at checkout.' Once you proceed to the checkout phase, our system will automatically calculate the applicable sales tax based on your deli